Home > Facepalm of the Day > “Cryptic’s Kerfuffle” or “O Hai, We Were Hacked!”

“Cryptic’s Kerfuffle” or “O Hai, We Were Hacked!”

So Cryptic, the studio behind Champions Online and Start Trek Online, got hacked. These stories about major game developers getting hacked may be a dime a dozen now, but this one is so special I feel like I should give these guys a helmet and some crayons. You see, Cryptic was hacked back in December 2010, well over 16 months ago, but they just realized that now.

As an MMO player who has tried both their products and hasn’t been particularly thrilled by them, I don’t hold Cryptic in a very high regard. They try hard, and I am certain there are a few people who are genuinely committed to making games that people will play and want to enjoy. But somewhere along the production cycle, someone gets lazy, or a good idea is implemented awfully, or a feature that could make or break the game is screwed up, and you just cannot bring yourself to trust the studio again. Champions Online launched two different versions on launch day. The first one was close to the final beta. A launch day patch completely revamped everything though, a faux pas that I never really got past. As usual I am digressing.

My point is that I don’t trust Cryptic and believe that they prioritize profits over customer satisfaction and “fun”. But even this, this is just ridiculous. Come on guys, for 16 months your loyal customers have been playing your games, only to be told today that their information may have been compromised well over a year ago because you electronic locks had an expiry date of, well, 16 months ago? Disgraceful!

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Categories: Facepalm of the Day
  1. xXJayeDuBXx
    May 2, 2012 at 3:22 am

    I’m with you on this one. I wasn’t shocked that there was an issue given what has happened over the past year with other companies, but to know that the hacking incident happened that long ago actually made me upset. Upset enough to think that I after my time with TOR I may just be done with MMO’s all together. Well, maybe Cryptic MMO’s.

    • May 2, 2012 at 9:31 pm

      I am not on their forums, but I am kind of shocked that the backlash is this minimal…

  2. May 2, 2012 at 3:42 am

    This is most definitely upsetting and certainly sloppy of Cryptic. Does not matter if they have crap games or the best games ever, this is simply stupid. Or perhaps just very naive.

    I am not entirely surprised though, given their initial lousy handling of IDs – account IDs, forum IDs and in-game handles were all the same.

    • May 2, 2012 at 9:33 pm

      The products being shoddy is something you can get past, mostly by simply not playing it again. But to know that simply because you made the mistake of trusting this company with your confidential information, it may now be compromised is another story.

      Say what you will about Sony, but the moment they caught the breach, they Took. Everything. Offline. Until it was secure again.

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